Broken? Faded? Swap It Free for 2 Years.
No stress, no questions — just pay shipping, and we’ll send a brand-new set.
Timeless craftsmanship deserves a worry-free experience. That’s why we promise every customer complete peace of mind and impeccable service. Buy once, rest easy forever. That’s our promise.
Why Not Replacing Curtains Regularly Can Harm Your Health
The Hidden Truth About Dust Mites in Curtains
Dust mites thrive in warm (68–86°F), humid (60–80%) environments—exactly what your home provides. They multiply rapidly in thick fabrics like velvet, linen, or cotton blends, especially in rooms with poor ventilation and frequent dust accumulation.
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Reproduction speed: Within 2–3 weeks, colonies begin to grow; after one month, populations can multiply several times.
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Risk threshold: When mite density exceeds 100 mites per gram of dust, or mite allergen ≥2 μg/g, allergy risks rise significantly.
For highly sensitive individuals, levels above 10 μg/g can trigger severe reactions.
What Happens When Mite Levels Go Beyond the Limit?
Prolonged exposure can cause:
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Respiratory issues: Sneezing, coughing, nasal congestion, asthma flare-ups
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Skin irritation: Itching, eczema, or hives
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Eye discomfort: Itchy eyes, tearing, redness, or conjunctivitis-like symptoms
Even with regular cleaning, mites are nearly impossible to eliminate completely once they’ve settled deep into curtain fibers.
Why Cleaning Isn’t Enough
In most homes, curtains start exceeding safe mite levels after 3–6 months without washing—sooner in humid climates.
Though washing at ≥60°C (140°F) can kill mites, frequent high-temperature washes can:
- Fade colors
- Damage the fabric’s natural drape
- Weaken fiber structure over time
That’s why we don’t just recommend cleaning — we guarantee freshness.
Policy Details:
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Free Replacement After 2 Years: When your order turns 2 years old, simply contact us to replace your curtains—no questions asked.
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Color Swap Allowed: Feel free to choose a new color while keeping the same size.
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Style or Size Change: Want to try a different style or a larger size? Just pay the price difference.
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Proof of Purchase: Provide your original order number, and we’ll take care of the rest.
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No Repairs, Only Renewals: We don’t patch — we replace.
How to Request a Replacement
- Email us at cs@ixacurtains.com with your order number.
- Our team will verify eligibility and confirm your free replacement within 3–5 business days.
A Promise You Can Feel Confident About
IXA Curtains is the ONLY custom curtain brand in the U.S daring to make this bold promise. We do this because we care about your home’s air quality, your family’s health, and your curtains’ long-lasting beauty. 2 years later, you’ll get brand-new, perfect-fit curtains, guaranteed. Your satisfaction means everything to us.
Keep your windows stylish — and your space allergen-free.