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2-YEAR FREE Replacement

Broken? Frayed? Brand-New Curtains

FREE Shipping Within 2 Weeks

Shop Now

FREE Memory Shaping

Save $99 Per Panel

2-YEAR FREE Replacement

Broken? Frayed? Brand-New Curtains

FREE Shipping Within 2 Weeks

Shop Now

FREE Memory Shaping

Save $99 Per Panel

Shipping policy

 

When can I expect to receive my order?

Customized curtains Lead Time

Handling time: 3-7 business days. Standard shipping: 7-14 business days. 

The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within. If you require drapes by a certain date, please contact us at cs@ixacurtains.com to confirm the time frame and order them in advance.

Once the order(s) are shipped, you'll receive a tracking number to follow up with the carrier.

Which countries do you ship to?

Worldwide 

NOTE: If you are located outside the United States and Canada, please contact us before placing the order (as shipping costs may be adjusted).

How much is the shipping fee?

FREE SHIPPING 

    Can I indicate a certain carrier?

    No, we select and decide on a carrier according to the destination country, order package weight, etc. We work with high-reputation carriers to ensure smooth delivery. We own a direct carrier account to make sure shipping service is expected. We provide door-to-door service.

    Where can’t we ship to?

    We only accept shipping to streets, like offices, and home addresses. We can't ship orders to military addresses. We can't ship orders to the PO Box address.

    How do I track my order?

    Once the order is picked up by the carrier, our system will send you an email to advise the carrier and tracking number. You may visit the carrier's official website to monitor your package. You can work with the carrier to make an appointment for delivery time.

    Can I change my shipping address after pick-up?

    No, changing the address is not supported. Please be sure to verify the shipping address before placing the order.

    Do I need to pay some duties or VAT?

    Yes, if they produce the duty and VAT. Any duties and VAT are on your side. The duties fees and VAT depend on the tax laws of your country's customs.

     

    Use Our Measuring Tool
    *Please be sure to use our measuring tool before placing your order to get accurate dimensions.
    Which header style you select?
    Do you want single or split panels?
    What's your rod/track Length?
    Inches
    COMFIRM
    NOTE:The length of the rod (excluding finials), For the accuracy of measurement, we highly recommend you to have the rod or track installed before this step.
    What's the height from rod/track to floor?
    Inches
    COMFIRM
    NOTE:For grommet and rod pocket, the drapery length is measured from top of rod to floor. For french pleat and tailored pleat style, the curtain length is measured from rod ring eyelet or track ring eyelet to floor.
    What type of finished appearance do you prefer for your drapes?
    What kind of finished length would you like for your drapes?
    All done
    Size of per panel:
    Quantity:
    Sync Measurements?
    After synchronization, your measurements will be updated on other products simultaneously without re-measurement.
    Recalculate
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